It's unbelievable not only did they increase the price for both my tablets lines that I don't even use but they removed my loyalty discounts as well.
I've been with them for 19 years. I've already disconnected both my tablet lines and will probably be moving over to T-Mobile if they can't even give my loyalty discount back. Then claim the increases are there to help with customer service but it's worse now than anytime in the last 19 years. Battling through a bunch of AI garbage that can't do anything then when you finally get a person they barely speak an intelligible form of english.
Plus they say the new plan is a price lock guarantee but they use loop holes to increase the price. Very scummy practices.
