What's the email address? and phone number direct to the Verizon Escalation and Retention team in the US?
Tired of talking to Verizon offshore companies customer service that can't assist. Waste of time.
Hey, inteCar48, we want to make sure you're getting the support you need; we're sending a private message your way to get more details and get things resolved.
-Cait
Hello inteCar48, We want to make sure that you can get the support you need. We had sent you a Private Message to continue our discussion regarding your concerns. So that we can resolve this concern, we will need to continue to Private Message to verify your account details. Please contact us if you still need assistance getting this resolved. -Dee