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Transfer to Iphone17

I am having an awful time transferring my old iPhone 14 cellular service to iPhone 17. I get to the point where I need a verification code to do that and NONE comes in. I don't know the short code they use for verification so I cannot tell if I have blocked it or not. Support is totally useless.

Comments

Verizon_Support

We're sorry to hear you're having trouble getting your new device activated. We're reaching out via private message so we can assist further.

-Katie

SweetJebus

Same here. Transferred from old phone, which turned off service to that phone (SOS only) before a code could be sent to activate my number on the new one.

Verizon_Support

We want to make sure you are able to activate your new phone. Please look out for a private message to better assist you.

-Luis

Sunshine_Dirt

I have the same issue. I'm trying to transfer my Verizon # from iPhone XS to an iPhone 17. Now I don't have cell service on either phone!

Verizon_Support

Thank you for sharing your concern with us, we want to make sure you're able to use your new iPhone 17. Please be on the lookout for a Private Note offering support with your device activation.

-Christy

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