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Billing nightmare

Dficke · 2025-09-20T21:53:02+00:00

* Help. Someone fraudulently purchased a phone and had it delivered to crete nebraska. Cannot get Verizon to remove the charges. Have called weekly and get the runaround. I am authorized manager on brothers account and they will not fix. Fraud agreed to correct the $19977. 53 on 9-7 still waiting to see. Now they won't…

Dficke

Help. Someone fraudulently purchased a phone and had it delivered to crete nebraska. Cannot get Verizon to remove the charges. Have called weekly and get the runaround. I am authorized manager on brothers account and they will not fix. Fraud agreed to correct the $19977. 53 on 9-7 still waiting to see. Now they won't talk to me in fraud. Supervisor Angel is a witch!!

Comments

Verizon_Support

We hate to hear you've had to deal with this, Dficke, and want to make sure the issue is resolved. Our fraud team is going to be the right channel to work with in this instance, and we will need to get in touch with thim again to check on the status of that correction.

-Cait

Dficke

RESOLVED. If you have the same problem I highly recommand creating an online complaint. Mine was resolved in 24 hours!

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