Login page won't load when I click the Sign in link. Just get the same product links page. It doesn't load the page to enter you credentials. Same for the App - I just get a red screen.
I also have the same issue. Even when using the app I just get a red screen. No login box. Cannot access my account online at all.
I've had this problem for almost 3 days now....This is a definite change from normal experience. This thread is the only mention I can find of this issue. What is going on??
Have you tried clearing your browser/app cache, disabling your VPN if you're using one, and using a different browser? If none of that is working, then it's something on Verizon's side. This happened to me about 1.5 years ago where the login page kept on looping in a strobe light pattern, and was fixed a day or 2 later.
We want to ensure you have been able to access your account. If using a computer please try clearing your cache and cookies. If you are using a cell phone or other connected device, make sure that the system updates are done on the device and check that the app doesn't have and update as well. If these options aren't able to resolve the issue please respond to the Private Note we are sending and we can work together to find the issue.
-Kaye
We want to make sure you get connected to the site. We're sending a private message your way to help more.
-Cait
