Service was suspended after making a payment plan, how in the world can that happen. Can’t 611 and speak to someone. Helpppp
Will617865th, wanted to check in with you. Have you been able to connect with us to work on restoring your service? We know how much we rely on staying connected.
-Deb
We understand your concern about your service being interrupted after the payment arrangement was made. To avoid service interruption and collection activity, you would need to make a payment arrangement prior to the bill due date. Any arrangement after that date may not avoid collections and service interruptions.For others that have questions about payment arrangements, you can visit the following link: https://www.verizon.com/support/promise-to-pay-faqs/ -Dee
