Request for Service Reactivation and Payment Arrangement

Oscarmike49

Dear Verizon Customer Support,

I am currently unemployed and facing financial hardship, but I rely on my Verizon service to search and apply for jobs. Having my phone service restored is critical so that employers can reach me.

I recently made a payment of $328.02, which was all I could afford at this time. Unfortunately, that was the last of my available funds until I receive more money. I am committed to paying what I owe, but I need some flexibility.

I respectfully request:

1. Immediate reactivation of my service so I can continue my job search.

2. A reasonable payment plan that allows me to pay the remaining balance in smaller monthly installments until I am back on my feet.

I hope you can assist me during this difficult time. Please let me know what hardship options, installment plans, or temporary arrangements are available.

Thank you for your understanding and support.

SynthpopAddict

Hi, I've been there before and can understand it's a very difficult situation. Have you looked into other sources of aid for things like food or utility bills in your neighborhood? This can free up some funds to help with the phone bill.

If you are not under a contract and are a postpaid customer, I'd consider switching your service to prepaid, as that's cheaper. You can find details on prepaid service here:

https://www.verizon.com/prepaid/

and to convert a postpaid account to prepaid, the department to contact is Inside Sales at 800-256-4646. Wishing you the best of luck.