Pole replacement

Mattybk5

I’ve needed to change the location of my electrical service, but the power company has told me they can’t do that until Verizon replaces the pole.

how do I find out when that will happen? This is the last piece of our home construction we’ve been waiting on and we’ve been waiting since May.

VZ_Donna

Hi Mattybk5,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.