After 22 years of relatively happy service with on 5 lines with Verizon I am leaving. All through my 23rd year I have had to call and be on the phone for 30 - 60 minutes to correct the over charge on my bill. Each time am assured that my bill will not go up again and then it does. I just spoke to a supervisor and he told me I have to pay the extra 60+ dollars and there is nothing he will do to help.
