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Unable to cancel disney bundle being charged every month Please HELP VERIZON**

Hi, I am finding a recurring charge of $21.99 Disney bundle that shows up in my account.

I was on chat with verizon chat agents and they mention that its through a 3rd party service and they are unable to cancel it from their end.

I logged into disney+ site and I find in the Account Page "

Disney+, Hulu, ESPN Select Bundle Legacy

Verizon Subscription"

In Disney+ it says to call verizon.

I need help! how can I cancel this recurring charge? My last resort would be to cancel verizon service.

Comments

Verizon_Support

Good morning! We are here to help. Check your inbox for a private message.

-Joe

SynthpopAddict

Is it possible the Disney bundle is part of a promotion you received? If so, you have to keep it until the promo period ends. I don't remember where I saw it in the forums, but someone had a screenshot of something similar and underneath their perk it had a time range. If your Disney Bundle is like that when you view your perks, then you have to hang on to it until the time range has passed before you can cancel it. Otherwise, the link below has information on how to cancel the Disney Bundle in My Verizon:

Cancel Disney Bundle

karthikosu

A Big Thanks to verizon customer service for solving my issue.

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