Child Item

Site Totals

61368 Questions Answered 267 Categories

Transferred Phone Line Not Appearing on My Account

I recently completed a transfer through Verizon support over the phone. But that transfer has yet to appear on my new account. And now my phone is no longer activated. I now have no way of calling Verizon support... And I don't seem to be finding any answers online either.

Comments

SynthpopAddict

Hi, just to clarify things, was your number transferred from one Verizon account to another, or is it that you changed carriers and are now using Verizon when you used to have some other provider?

BeardedCulwell

From one account to another. It is a newly established account.

SynthpopAddict

Thanks for the clarification. I'd borrow someone's phone or use a landline and contact the Transfer of Service Team (aka Assumption of Liability Team): 888-832-4540. When service is transferred, you should have gotten an email where you have to accept the terms and get your new account set up. Hopefully the link below is useful:

Transfer mobile numbers between Verizon accounts FAQs | Verizon Support

Verizon_Support

Its always vital to stay connected. Was this for a new account or existing account? Were you porting a number from another carrier?

~Freddy

Verizon_Support

Hello BeardedCulwell, we want to help review your new transferred account and help get you the support you need. So, we can better assist, we will be reaching out via Private Message.

-Sarge

Child Item