at the end of August beginning of September I spoke with customer support about the lack of signal that I have been receiving in my area for the past three years as a customer. I was told that they would send me a booster it would arrive within two weeks that order was never sent or even submitted end of September. I did the same thing with customer service. They told me it would take a month again for me to receive the signal booster. It is now almost the end of October and I still have no clue where the signal booster is at