Unfulfilled Rebate from April Switch Offer

acrogers623

Still waiting on my $441.62 switch rebate from April. Called several times and visited a store, told it’s coming, but never received it.

Most recently, I called customer service and was assured we did qualify and a ticket would be created, but I was never called back with the ticket number.

Can you help escalate?

@vzw_customer_support

Verizon_Support

Let's sort this out acrogers623 and figure out the rebate status. We are sending you a private message where we can chat about details. Let's start with do you have a Verizon Personal, Business, or Fios account and any ticket information that may have been shared with you previously.

-Deb