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LTE booster

I installed this booster a year ago and last week it stopped working. I installed another one this week and it fell right into shape. Working great. This one shows traffic on my network but it isn't transmitting. The 800 number I called was a waste of time. Any thoughts?

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jav6

@Ohnoitsthesoundguy
wrote:
I installed this booster a year ago and last week it stopped working. I installed another one this week and it fell right into shape. Working great. This one shows traffic on my network but it isn't transmitting. The 800 number I called was a waste of time. Any thoughts?

What make/model is it? Is it the Askey LTE Network Extender SFE-116? Has the MAC ID been added to your account in the network database?

Ohnoitsthesoundguy

Verizon Wireless LTE Network Extender ASK-SFE116 Cell Phone Signal Booster

jav6

@Ohnoitsthesoundguy
wrote:
Verizon Wireless LTE Network Extender ASK-SFE116 Cell Phone Signal Booster

Ok. You state 'Working great. This one shows traffic on my network but it isn't transmitting'. I'm not sure what this means. Can phones connect to the extender? What 'Access Mode' is it in, Open, Closed or Hybrid? Have you checked the 'transmit power' setting in the extender's configuration?

Transmit Power.jpg

Ohnoitsthesoundguy

I really appreciate your help. I've only got about 40 years experience in the audio video/iot business. But this is only my third Verizon booster. Electronics. Don't scare me at all. All three of them I was able to use the UI and the push button to get him to work. The one I'm working on now has stopped working and the reset button does nothing. I've never had to assign them to an account or connect to them with a cell phone. They're just very transparent and work, until they don't. And I can monitor my network traffic and see this device talking to something, I cannot tell where it's going but front side of it works. Works. But the UI tells me that it cannot connect to the server

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