Need to retract a payment

Laron0129

I accidentally made an overpayment on my bill

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SynthpopAddict

It's probably easier to contact your financial institution and have them reverse the payment.

VZ_jenn

Hi @Laron0129,

Thanks for reaching out. If you still need help with this, an agent will be happy to look into it.

As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.

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bell239

Keep the credit balance to next month, No action need. It is better. I did .

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