I was promised a visa card for switching and a buyout of my ATT phone. I have sent 2 emails with my last bill showing the cost of the phone and have not heard back from Verizon or received the payment.
Why is Verizon not communicating?
Hi @attrevino9,
I'm sorry you've been having issues!
As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.