New work phone is still in SOS needs turned on
Hi Dahgayd,
A support agent will be happy to look into this. As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you. Thank you.
If this is a business account, contact Business Support through one of the methods in the link below:
Verizon Business Support: FAQs, Setup, Manuals and Other Resources | Verizon
If this is a personal line, then a few more details would have to be provided. Are you an existing Verizon customer who is switching out a device, or adding a line to an existing account, or did you just port your line into Verizon recently?