I was given a 100.00 gift card on 1/30/26 and was told I couldnt apply it until the new bill showed up and i received an email saying my bill is ready. put I cannot figure out how to apply
when can i call and speak to someone about this. Are there people working on Sunday or shou
Very disappointed. have been trying to get help for 45 minutes already
Is this a gift card you received directly from Verizon as a part of a promotion? What you need to do is put in a manual payment using the gift card. Gift cards don't work with the autopay system.
If you received the gift card from someone else, then it's probably a prepaid reload card which only works for paying bills on prepaid accounts.
Sign in to get the $100 gift card, make sure it is avaible first, then make the payment while statement came out.
