I have had my 5g plus home internet service since November 2025 and still have not received my email to redeem the free samsung tv and it's not available to redeem in the account app...how can I claim it??
Hi Page7884,
We're sorry you're having trouble redeeming your offer. As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.
