customer service and billing

I have been a customer for 20 years and must move to ATT due to poor customer service. Incorrect billing

Accepted answers

Thank you for your 20 years with Verizon. An agent will be happy to look into this if you still need assistance. As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

All comments

cloner

Have they put you into collection? See my original post and please don't get discouraged. Hopefully they will change their tactics !

VZ_jenn

Hi @JskVak,

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

ace9349

I have been promised 5 times that my bill would be corrected, and it has not. I wonder why they would do that?

ace9349

I have been promised 5 times that my bill would be corrected. Why?