Their can be numerous reasons why a Verizon Cloud account can become suspended. We suggest contacting:
Care Support Line: 800-922-0204.
https://verizonwireless.com/my-verizon
for more information about your specific situation. As the Verizon Cloud team does not suspend accounts. Once your account is Active you may need to contact the Verizon Cloud team to lift the Cloud suspension, by using one of the below methods you can email the Verizon Cloud support team (vzw.verizon.cloud@verizonwireless.com), Visit a Verizon store and file an AYS ticket or go online and submit an instabug (Luciq) for us to take a more in-depth look at the issue.
If the above steps fail, you can email the Verizon Cloud support team (vzw.verizon.cloud@verizonwireless.com), Visit a Verizon store and file an AYS ticket or go online and submit an instabug (Luciq) for us to take a more in-depth look at the issue.