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Damaged Verizon Utility Box on Property

JH712

I want to report a damaged Verizon utility box on behalf of a commercial property management company I work for. The box cover is gone, and the wires are completely exposed. How can I report this and get assistance?

https://ibb.co/kg4jf7wW

Accepted answers

VZ_cathy

Hi @JH712

As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you.

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

All comments

VZ_cathy

Hi @JH712

Instagram: Instagram.com/Verizon (Pre-paid excluded)
Facebook: Facebook.com/verizon
X (Twitter): x.com/verizonsupport

JH712

I do not have an account associated with this specific property. Is there an email or phone number I can use to report this issue without an account number?

VZ_jenn

Hi @JH712,

You can still reach out through one of the social channels above for assistance. If you don't have access to social media, you can also use one of the options on the Contact Us page. Thank you.

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