Tech is "No Show" for appointment

MarkBarnardBoise

After speaking with several tech support people last friday, I have an appointment set for today with the technician at 10 AM.

Looking at my verizon app, I see no logged events with customer service.

It's now forty minutes past ten and I have no communications from them about going to show up late or not at all.

Where is the communication about status on this service call?

VZ_cathy

Hi @MarkBarnardBoise,

I'm sorry to hear about the issues you're experiencing with the appointment.

As the Community undergoes backend platform updates, we recommend reaching out to one of our official support channels for any account-specific assistance listed below. Our teams are ready to support you. 

• Instagram: Instagram.com/Verizon (Pre-paid excluded) 
• Facebook: Facebook.com/verizon 
• X (Twitter): x.com/verizonsupport