trying to get a new account
Are you talking about registering your service on My Verizon? To do that, either go to Verizon.com on a PC and in the "Sign In" link on the top right, go to "create new account". If you are using a mobile device, download the My Verizon app if it's not already on your device. Then go to "sign in", then "register".
Another way to validate a mobile line account at least is this link:
