I am writing to formally report damage caused by the negligence of the Fios cable installation crew at my residence. On 5/13/2026, two technicians came to my apartment to install the internet router. The installation was successful, but the technicians severed and removed my intercom cable to allow for passage of the internet one. Now the intercom is not working and would like to receive a refund or a repair for the damaged intercom system. A
