nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Site Totals

2101 Users Online 5860745 Members 366466 Discussions 62190 Solutions

Anonymous Robocalls

KMP1515

I’m writing this out of sheer frustration and exhaustion.

I recently had no choice but to completely disconnect my second backup landline because it was receiving over 20 harassing robocalls per day. My primary landline is now facing the same problem, averaging 10+ robocall and spam interruptions daily. At this point, the constant harassment is actively affecting my family’s stress levels and overall well-being.

Most of these calls use spoofed, anonymous, or invalid caller IDs. On the rare occasions I reach a live person, I have demanded to be removed from their lists well over 100 times. It makes absolutely no difference.

I now have to keep Caller ID active full-time just to monitor and screen this nonstop abuse.

With today’s technology — including STIR/SHAKEN authentication, traceback consortiums, carrier analytics, and federal anti-spoofing regulations — there is no reason customers should still be subjected to this level of anonymous robocall harassment. The technology clearly exists to aggressively filter, flag, authenticate, or trace these calls at the carrier level.

So why are paying customers the ones forced to surrender their phone numbers while carriers accept virtually no responsibility?

I would like to know:

• What are the absolute strongest robocall blocking options Verizon offers for traditional and digital landlines?

• Can Verizon completely block unauthenticated or spoofed calls from ever ringing through?

• When customers report repeated harassment, what actual tracing or enforcement actions does Verizon take against the originating networks?

• Why are customers expected to tolerate this level of abuse indefinitely?

I’d genuinely appreciate hearing from anyone who has successfully fought back against this without being forced to disconnect their longtime phone numbers.

At this point, it feels like customers are paying monthly bills simply to fund their own harassment.

Comments

KMP1515

Just to add a quick update—the main reason I am pushing so hard for an actual technical answer on this is the sheer stress it is putting on my family. It's actively impacting health, and dropping a paid backup line shouldn't be our only defense. I’ve started tracking the timestamps of these calls to see if there is a pattern. If anyone has found a specific combination of Verizon network features that actually blocks unauthenticated numbers before they ring, please let me know.

[Deleted User]

The Do Not Call list is next to worthless, Stir/Shaken basically just identifies verified callers and spam and it doesn't work all the time. See the following topic for your best bet at controlling these calls. How do I Stop Unwanted Calls - Verizon I can tell you from experience it's the best thing I've found for those annoying calls.

KMP1515

Just to clarify, this is not the occasional “car warranty” annoyance people joke about.

These are relentless daily interruptions — many arriving back-to-back — including calls showing local spoofed numbers, anonymous IDs, fake service alerts, and prerecorded scams. Some even ring only once to bait callbacks.

What frustrates me most is that Verizon already has access to authentication technologies and network-level analytics capable of identifying suspicious traffic patterns. If a line suddenly originates millions of unauthenticated calls nationwide, that should immediately raise red flags at the carrier level.

Instead, customers are expected to play an endless game of whack-a-mole:
• Block one number
• Ten more appear
• Report them
• Nothing changes

At some point this stops being “spam” and starts becoming a quality-of-service failure for paying customers.

I’m honestly curious whether anyone here has gotten Verizon to escalate repeated robocall abuse beyond basic scripted support responses.

[Deleted User]

I understand, and a cordless phone system with a good smart call blocker will all but eliminate them. If it doesn't work, return it. My bet is you won't. It's the call screening that gets them, not the actual blocking. Read the topic again and if you have any questions I'll try to answer them. You're right with all the number spoofing and ability to constantly change the spoofed number just blocking is worthless. EDIT: To add you can get smart blockers that you put ahead of your current phone, but they aren't as good as the cordless systems.

dexman

If telemarketers only spoofed inactive telephone numbers, blocking them would be relatively simple.

Unfortunately, they spoof active numbers as well.

My POTS line number was spoofed at different times. I realized something was up when I started receiving calls from my own line people left messages asking what the heck I thought I doing.

Yes, RBOCS could seemingly be doing more to stem the tide. But this problem reaches into mobile communication as well. My mobile phone receives spam text messages and calls too.

To effectively fight the problem, you're looking at every single provider continuously updating and the LIDB to keep the records as accurate as possible and then compare the path that a call has taken in an attempt to determine if it is legit or not based upon which Central Office switch that the telephone number resides in would be an undertaking.

[Deleted User]

One last comment the phone companies all make money off these spam calls, so they're probably reluctant to totally block them. As stated above the technology is there especially in this digital age, but the incentive isn't. So you can either try what works or just complain about it. Or wait until Congress gets enough complaint to try a band aid approach again.