since June 4th I’ve been trying to receive my upgrade, 1st pickup up at store 24hrs later stuck in processing, 48 hours later 3 representatives and we need to cancel and start over we guarantee that your phone will arrive tomorrow overnight on us June 6th. Sunday June 7th no phone 2 more representatives we guarantee that the the phone is out for delivery but we can’t supply a tracking number. Sunday June 7th 5pm one more representative your phone will arrive tomorrow June 8th we are so sorry can we offer a $10 credit. Well June 8th my daughter who needed the phone before her flight this morning has no phone, I asked, I pleaded please I need to the phone. Well after 14 years I tho k it’s time for a change to a competitor as loyalty means nothing to you
