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I can receive Comcast email on my iphone but can't send emails

utahtea2

I can receive Comcast email on my iphone but can't send emails. I tried with Wi-Fi and without. I've turned off the phone and rebooted it.

The message I receive says:

A copy has been placed on your Outbox. The sender address myemai#comcast.net" was rejected by the server.

My Settings:

Outgoing Mail Server

SMTP smtp.comcast.net

Primary Server smtp.comcast.net ON

Server ON

Host Name: smtp.comcast.net

User SSL I've tried both ON and OFF

Server Port: I've tried 25, 465 and 587

This is driving me crazy...any suggestions?

Thanks in advance

Comments

kaebfly

You might need to check with Comcast. Perhpas there is a certain way it has to be set up. Were you able to send and receive their email on another device prior to the iPhone?

MichRick1

I had exactly the same thing happen to me on my new iphone 4. So then I tried deleting the mail account and readding it. Now I can't do that either because it says my account information cannot be verified. I think it has something to do with the Xfinity changes that have been taking place. The only solution I could come up w ith was to download the xfinity app from the app store and get my email that way. It is not perfect but at least I can get my emial.

dbbrass

Not sure... Works ok for me. Are you sure that your user name and password are correct?

cetyrrell

I just had my iphone4 replaced under warranty. Email worked fine on my old phone, but on my new phone I could receive email but not send it. I tried everything. Then I changed the outgoing port to 587. It would then send email but not receive! I deleted the account, turned my phone off, then on and added my comcast account again. It works just fine now. It automatically assigned server port 995.