This is my first time that I have upgraded to another smart phone and I am completely confused about how to transfer my files from my old Incredible to my new Incredible 2. The people at my local Verizon store were no help at all and I am completely disappointed with their attitude. They seemed annoyed by my question and their answer left me more confused. So I attempted to do what they said and hooked up my gmail onto my new phone and they said the apps would automatically download from the market. Well, that isn't happening. Did I do something wrong? I don't want to go back into the that store and I wanted to see if I could do it myself. Thank you.