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Service everywhere except where I need it

I recently got an iPhone from a family member as a gift, with Verizon as the carrier. I live in Chicago but I'm going to school in Atchison, Kansas. Upon arriving I soon found out that I had absolutely no service in Atchison, however Verizon's coverage map says otherwise, showing full coverage within city limits. Not too long ago I had full service on my college campus, but it recently disappeared and I now have zero service anywhere in town, just a really expensive iPod -_- . I'm just wondering if this could be a device malfunction or a temporary cell tower screw up, because I could deal with the problem if I at least get service on campus. I don't want to switch providers but no service anywhere in town is too much.

Comments

kaebfly

Have you tried dialing *228 and choosing option 2 to see if that helps? Contacted Verizon to make sure there isn't a device issue or find out if there is a service issue?

basmith15

I would check with other students to see if they have any coverage issues with Verizon in your area. If so it is a carrier issue, if they are experiencing good coverage could be an issue with the device.

scottshad

kaebfly wrote:
Have you tried dialing *228 and choosing option 2 to see if that helps? Contacted Verizon to make sure there isn't a device issue or find out if there is a service issue?

GREAT ANSWER gave you kudo for it!!!

common sense!!!!

unknown

I can certainly understand your need to have service at your school address. I checked Atchison, KS on our map and I do show there are several patches of white, meaning no service. If you put in your exact address, you will be able to tell what kind of coverage to expect there. I also checked to see if we have submitted any trouble tickets for the area, and it looks like most of Atchison is going to be spotty for coverage. I apologize about the inconvenience.

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