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Pricing?

Is it just me or do Verizon prices seem WAY too high?

I know you pay for the quality of service you get and I've always been happy with Verizon's services but in order to have a smartphone (which is the norm for most people now a days) with the lowest calling plan, lowest texting plan (besides pay as you go which costs an arm and a leg) & the lowest data plan available for my phone (& even offered through Verizon) that monthly bill is $79.98. Now lets add the taxes in and I'm well around $95-$100!

The reason I feel the need to speak up is because I'm moving and have the pleasure of having Fios available in my area. The monthly fee for me to have Fios (including over 200+ HD channels plus very fast internet speeds of DL 25 / UL 25) is around $110 a month; almost the same price I am paying to have a cell phone! This just doesn't make sense to me.

I'm sorry but almost everyone has a smartphone; having a Verizon representative ask me if I have a phone that is not a smartphone to use so I can take the data-plan off of my account to lower it sounds ridiculous. Verizon is one of the top leaders to push new technology and new equipment - but you have to make it at prices affordable for people who really want it. For people who want new phones and can't upgrade you require $600-$700 for a new phone. Lets hope you don't lose it or break it because unless you have protection the DAY you sign up for new service your basically screwed. My phone broke after a year and since I didn't sign up for protection (which is 7 dollars a month, lets make that bill be $102-$107 a month now!) I had to find a replacement/used phone from a private buyer since paying the full price of a new phone is ridiculous and I can not upgrade till 01/01/13. Although now I see where Verizon is offering customers the ability to add protection to their phone AFTER signup, but still there is another $7 dollars to get you for (and thats only for a smartphone, not your other devices such as tablets).

Go ahead and say it...why not switch to a different carrier if I have so much to talk about? Think about the people who get locked into 2, 3 or even 4 year contracts and in order TO leave they have to pay almost $350 depending on how early the cancellation is to cancel. With the economy now a days and so many people having credit issues that is also not an option.

THINK OF THE LITTLE PEOPLE!

Comments

verizonmoderator1

<Discussion moved to the Verizon Wireless Services for more exposure.>

budone

What options would you like to see????

commonsense101

Verizon is known as the most expensive.. if you want a cheap service that is spotty get one of the other 10 carriers

It is like saying lexus is too expensive, its not the only option.

SuzyQ

tax.ehh wrote:
Is it just me or do Verizon prices seem WAY too high? They are comparable to most of the other major carriers. Shop around, and make your best deal. It may or may not be Verizon, depending on your needs, wants, and budget.
THINK OF THE LITTLE PEOPLE! Verizon, as a corporation, a business, is primarily interested in how it can turn a profit. If there are enough customers that CAN afford to pay the prices, and are willing to, they don't NEED to cater to the "little people" who don't want to or can't afford to pay. It's just business.

Bottom line - Verizon is or is not a good fit and only you can make that decision. And your $$ are likely to garner more attention than posting on this forum, that's for sure!

lewisr13

tax.ehh wrote:
I'm sorry but almost everyone has a smartphone; We have 10 lines and not one is a smart phone.

but still there is another $7 dollars to get you for Have you looked into Square Trade for a warranty?
Go ahead and say it...why not switch to a different carrier if I have so much to talk about? If you hate it so much why don't you find a different carrier? sry I couldn't resist.

Think about the people who get locked into 2, 3 or even 4 year contracts Never heard of 3 or 4 year contracts, is that a new feature?

and so many people having credit issues. And who's fault is that? More the reason not to have all that you're asking for.

THINK OF THE LITTLE PEOPLE! You're not the little people, you have a smartphone.

rcschnoor

tax.ehh wrote:
I'm sorry but almost everyone has a smartphone;

We have 5 lines, 2 of which are smartphones.

Spiral

Is it just me or do Verizon prices seem WAY too high? Not when I compare the market prices. Sprint and T-mobile do not give me the coverage I desire and AT&T and Verizon's prices are comparable for the plan I want/need.

I'm sorry but almost everyone has a smartphone; Not True, data shows that about 42% of users have a smartphone in the US (as of Feb 2012). That means there are over 50 million users on Verizon alone without a smartphone. having a Verizon representative ask me if I have a phone that is not a smartphone to use so I can take the data-plan off of my account to lower it sounds ridiculous. Verizon is one of the top leaders to push new technology and new equipment - but you have to make it at prices affordable for people who really want it. For people who want new phones and can't upgrade you require $600-$700 for a new phone. If you can not afford this level of phone, there are alternatives. Buy a used phone, buy a dumb phone. After all, a mobile device is a luxury item and should only be purchased if you can truly 'afford' it (IMO). Lets hope you don't lose it or break it because unless you have protection the DAY you sign up for new service your basically screwed. My phone broke after a year and since I didn't sign up for protection (which is 7 dollars a month, lets make that bill be $102-$107 a month now!) I had to find a replacement/used phone from a private buyer since paying the full price of a new phone is ridiculous and I can not upgrade till 01/01/13. Although now I see where Verizon is offering customers the ability to add protection to their phone AFTER signup, but still there is another $7 dollars to get you for (and thats only for a smartphone, not your other devices such as tablets).

I'm hoping that a Verizon representative reads this and considers adding better pricing options for customers. Why not offer an unlimited plan at a reasonable price? Why are we required to have a certain "minutes" plan? I have 450 minutes on my calling plan (which doesn't include nights and weekends) and I use probably 200 of those minutes. Why not offer lower minute plans or hardly any at all for the big "texters/data" users? I also use very few minutes on my plan and would love to save dollars by reducing the minute allowance. Check out the pre-paid plans if you like, they did not work for me but may for you.

THINK OF THE LITTLE PEOPLE!

Bleyloch

Just to let you know tax I agree with you. I am in a discussion with verizon over offered plans now. Don't worry about lewisr13 or Spiral. From what I have seen on the forums they are just verizion supporters if not employees. Do not let ridicule make you go away. If enough people complain and start moving there $$ away they will listen. Just an fyi the company I work for moved away from verizon and they are a rather large national company(3000 employees in my location alone.)

lewisr13

And from reading your posts you must be an employee of Sprint. Verizon charges a premium price for premium coverage. If enough customers didn't agree then they(not we) wouldn't be the largest carrier.

rcschnoor

Bleyloch wrote:
Just an fyi the company I work for moved away from verizon and they are a rather large national company(3000 employees in my location alone.)

I find it hard to believe that a "rather large national company" would actually cut ties with Verizon. It is more likely that they still have ties to Verizon, but ALSO have ties with other providers in order to provide the best fit for an employee's needs. I am sure your company is aware that not any one provider offers better service in ALL areas and if you are with a "national" company you would NEED multiple providers.

For example, my "rather large national company" has ties with AT&T, Sprint AND Verizon. If/when an employee receives a company cellphone, they are able to choose WHICH of the 3 providers they would prefer to have. If their needs change, they can choose to go with 1 of the different providers at any time as there are no 2yr contracts on any of the phones.

Of course, I could be wrong, and your company COULD have all of its eggs in one basket.

bigtitan

I love these things...the reality is that VZW is expensive, and so are all the other major carriers. As a matter of fact, ATT provides my DSL and on a recent tech supoprt call the customer service rep was tryingto find ways to make me less angry and offered me one of their wireless packages...after asking me what I currently get from VZW she quoted me a price that was almost the same amount and in her words "well, that clearly isn't enticing enough to get you switch so lets forget about that"...

There are other less expensive options out there and at the end of the day YOU make a choice with what you do with YOUR money, not VZW or any other provider. The "little people" I see every day opt for less expensive, or prepaid plans because that is what they can afford.

AZSALUKI

carriers are like EVERYTHING else......you get what you pay for. and what do you want them to do about your broken phone? phones cost money. you can get insurance, or just buy one when YOU break one. do you think they should just give everyone new phones when they break them? it's one thing to complain a bit about their pricing, as i believe they are, in fact, the most expensive.......but you are complaining about contracts you signed, a phone you broke, insurance that you don't want to pay for, and the cost of a plan that you signed up for.

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