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DATA USAGE MONEY ATTACK!!!!!!!!!!!!!

ok so i have the voyager by LG and i had watched some tv shows on there about 3 months ago. i have a couple ringtones, and i had downloaded but deleted some stuff. im still having to pay about $25 a month for the data i have used. does anyone know what this data could be from? and how i can delete it off of my phone? sorry if this is not posted in the right section, as i am new to the forums

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DarkCobra

Hello and welcome to the forum! Well you can always call and ask what extra services and media you have loaded that is on a reoccurring basis. If you are signed up with My Verizon (very recommended and free) then you can on-line click on the links for My Media and Services and see there what has been added. I just responded to another thread where someone did something for what they "thought" was a one time only service/feature and as it turns out it was a reoccurring monthly charge that they were not aware of apparently. Either way, it's easy to check and simply cancel whatever extra is running that you do not want. :smileyhappy:

mrf777

I keep getting charged for MB's used on my account and I have all applications blocked. I have no idea why this is happening. I only use text/pic messaging which I have unlimited usage.

DarkCobra

Off hand I wouldn't know. On the web site under MyVerizon you should be able to see all services and features in use. You should also be able to see any Get-it-Now programs/features. I realize this may seem like the always too easy answer, but simply calling them to explain those charges is probably the best way. I do know this much . . . you are not obligated to pay for some feature, service or program that you clearly did not order or authorize.

mrf777

Verizon cant seem to fiqure out why I have data usage either, its really becoming annoying. I've spend alot of time in the store and on the phone with them. I'm starting to regret leaving T-Mobile. I'm on my 3rd phone with them since November, I just wish they would let me get the Env2 and I would pay the new contract price,but they refuse.

poidude

He's on a Nationwide Select Family Share plan which does include Unlimited Text, Picture, Video & Instant Messaging.

The data usage is likely due to Mobile Web usage. Access to Mobile Web, the feature itself, is included in his plan. However, data usage is separately billed.

http://www.verizonwireless.com/b2c/store/controller?item=familyShare&action=viewFSPlanList&typeId=2&subTypeId=2&catId=808&lid=Shop+Now+Select

Nationwide Select Family SharePlan®

Introducing Friends & Family®. Unlimited calling to and from any 10 numbers on any network in America.

Unlimited Text, Picture, Video & Instant Messaging
Unlimited calling to all 80 million Verizon Wireless customers
Unlimited Night & Weekend Minutes
No Domestic Long Distance Charges
Data sent or received (incl. Mobile Web advertising) is $1.99/MB.
Access to Mobile Web

From the T & C:

Mobile Web
Billing for Data Sent or Received. Mobile Web is included in all Nationwide Calling Plans. Megabyte charges apply to Basic and Select Plans. Unless you subscribe to the V Cast VPak, V CAST Mobile TV Select or Premium Calling Plans, megabytes sent or received using Mobile Web (including advertising) will be aggregated each month, rounded up to the next megabyte, and billed at $1.99/MB.

Rates are rounded to the nearest whole megabyte. One megabyte is equal to 1024 kilobytes. Application charges apply in addition to charges for data sent/received.

Important: On select smartphone devices, if you do not subscribe to a Data Plan or Data Feature, data usage will be billed at 1.5¢ per KB ($15.36 per MB), unless you add a data block or subscribe to a Wireless Email Feature. Other smartphone devices and all BlackBerry® devices require a Data Plan or a Data Feature.

Message Edited by poidude on 05-11-2009 12:52 PM

kstuart86

you can get mbs charged by accidentally clicking into the web or going into the media store. if you want to block all possibility of data. add a national access block. unfortunately it also blocks pix messages.

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