Yes, I understand all companies charge an upgrade fee and Verizon's is the cheapest. Okay we pay for our monthly bill, we pay for the price of the phone we upgrade to but a fee even though we are already loyal customers. This is just another way to have your loyal customers leave and go with a NO contract type of phone service. We, continue to be charged for being a customer when the phone companies should be giving loyal customers incentives to extend there contracts.
