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How to report service outages???

eschieama

We've been having horrible service in our area the last week. What is the best way to report that?

We've always had great service previously - this is a brand new problem.

Comments

growickben

yes i just moved into a new place and i cant not receive cell service or internet service at my new place i just moved into.. two months ago i just up graded to a galaxy 3 an signed another contract for a year or too, but i cant use my phone unless i leave my house or go to work??? what do i ? i was told i need to get a box for my house to make my cell work but i need internet i cant get internet at my house

tikibar1

This is a customer-to-customer forum. I'd suggest contacting Customer Service:

Customer Service:

Dial *611 from your cell phone

(800) 922-0204

Monday-Sunday 6 am-11 pm

Verizon_Support

Service issues are no fun! It would be my pleasure to assist you with some trouble-shooting steps eschieama for your service issue . Where are you located? Are the issues inside or outside? What specific issues are you having with service? What phone do you have? You can report it here, you can call us at 1-800-922-0204 or *611 from your mobile phone. Yu can also tweet us or facebook us and we will help. You also have email via our contact us page. I would like to provide some basic trouble-shooting steps. Please keep us posted.

KinquanaH_VZW

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