Casio G'zOne "package file is invalid"

I just bought the Casio G'zOne and everytime I download an ap for it I get "Package file is invalid". I use Play Store to get the ap. I tried clearing the cache and data for Play Store, I turned the phone on and off, I took the battery out of the phone and turned it back on, I looked for System updates and downloaded any updates needed. I bought 2 of these phones. Both work perfect for everything except for downloading aps. Is there a software update I am missing or are these phones too old to get newer aps. Aps I have been trying to get are Words with friends, weatherchannel, Angry Birds, etc. It seems that if I keep trying, then one of the phones will finally successfully download the ap and work. But I watch my nieces with their Droid and Samsung Galaxy and they don't have any of these problems. Any help would be apreciated.

Accepted answers

plowboy_74

Thanks for all the help. I talked to my Verizon dealer the other day and after I left them and got back home, I realized what the problem was. My WiFi was causing the conflict for some reason. My verizon dealer said some phones were not able to use the wifi to download aps or the wifi wasn't a good enough connection. I turned the WiFi off on the phone and everything worked using 3G. So I did get my 2 phones to download aps. Thanks for all your help on this issue.

I did have one other question. Is there a way to set my time manually on my phone to a different time zone? I live on the border of a time zone and the towers I use are both on central time, where I live on mountain time. My old flip phone allowed me to put the current time zone time and also the Denver time - both at the same time. I mostly work on the mountain time zone, but I do cross into the central time zone, so that really worked good on my flip phone. But my new phone says "automatically set time" and I cannot control how the time is shown on the screen.

All comments

Ann154

That does sound odd.

Try installing the applications through a slightly different method. From your computer, sign into the Google Play Store browser version with the same Gmail account associated with your phone. Once signed in, search for one of the application you want to install and use the web interface to remotely send the file to install the application. You should make sure you have a good data connection (either 3G or WiFi) on the phone before installing the application . Report back if this method works or has issues as well.

plowboy_74

I tried to install Words with Friends and Angry Birds Star Wars on both phones and neither worked. Both phones said "Package File is Invalid" at the end of the download. Both the WiFi and 3G connections were good. Do you think that I need to take the phones back and have them do a factory reset? Maybe something didn't get loaded right? Thanks for your help.

Ann154

I had to think about another possible option for you to try. Go to settings > applications > manage applications > all tab > scroll down to the Play Store and select it. Clear the cache and data then force stop the application. Touch the option to "Uninstall updates" and say Yes/Ok to the warning to bring the application to the factory version of the application. Go back to the home screen and open the Play Store. It might be labeled the "Market" now. Accept the terms and conditions for the app. At this point you can try to download one of the apps you were having trouble with. The Play Store should also update itself to the newest at some point.

Verizon_Support

plowboy_74 I'm so sorry your having issues with downloading applications from the google play store. This is an important part of the phone because we use applications to suppliment so many other functionalities and for fun. Let's get this working for you. Do you have any blocks on your line? Have you checked the settings via your Google Play store? Keep us posted.

KInquanaH_VZW

plowboy_74

Ann154

Glad you got it figured out.

As for the time zone question, I remember it was a bug in the device. The bug was users couldn't manually set the time from anything but the automatic setting. I don't know if the bug was ever fix in the last system update or not.