I initiated the trade-in program, got phone(s) appraised. There is a box for a promo code. Does anyone have any idea what this is?
Hi cordelia921! The trade-in program is very handy, if you want to make some money for a device you are no longer using. The promo code box is there if the trade is qualified for a promotion. If you do qualify, you would have been provided with the code. Please check the paperwork for a promo code. If one isn't listed, then you did not qualify for the promo.Hope this helps!Christina BVZW SupportFollow us on Twitter @VZWSupport
When/where would we get our promo code?
@Neff_FamilyThat is a great question! If you submitted the online Trade-In or Recycle Program form, you will receive an email with the Submission ID/confirmation number to complete the trade process. If you need further assistance, call Verizon Device Recycling Program customer support at 877-247-3846.AnthonyTa_VZWPlease follow us on Twitter @VZWSupport
