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Automated Order Status Says "Shipped"

cubzwinn

Online, my shipment date was bumped to 10/5 and the status says "sent for processing". (I ordered at 2:00 a.m. CDT). I dialed *611, went to option 4, and said "order status". The automation asked if I was checking on my order ending in "XXXXXX". It was my iPhone pre-order number. I pressed 1. The voice indicated that my order had "shipped" and I could expect it in 2 business days. I was prompted to get the tracking number. When I did so, no tracking number was provided. Think it actually has shipped??

Comments

jabc

That's exactly what mine is saying! I'm not sure if it's true or not, as they didn't provide me a tracking number either. Sure would be awesome if it were true!

cubzwinn

When I hit the number designated for a tracking number, I was told it was "in the system" or something similar.

jabc

Yeah, "in the system, and activated" or something like that

leetoranges

Well i was hoping it would say it been shipped. But it says ship by 10/05 on the phone too. :<

Matoya

I just got the same thing when I called! No tracking number for me either, but I got an expected arrival time of two business days. I don't know how accurate that is, but my phone is finally moving through the system and I can't wait to get it.

cpdubes

This is just too funny. I just called *611, went to option 4, asked for my order status and was also told that my order had shipped. However, when I punched for the tracking number, I was told that the order was shown as received and the phone activated. Needless to say, I haven't received a phone and it is surely not activated. So I'm not putting much credence into these *611 messages. Maybe Verizon is just testing the system or getting it ready for Wednesday or Thursday notifications.

garrett2601

Thats hilarious!!!!

cubzwinn

I didn't catch the full message. Thanks for following up, cpdubes.

Spookytown

When you call and use option 4. Be sure to enter the phone number that phone was ordered on. (If transferred upgrade from another phone)

rjtomczak

It has also said my order has shipped and i should receive my order in 1-2 buisness days...my credit card has also been charged so it must be waiting to be picked up by fedex.... everyone who preorder the first couple hours of launch should most likely expect to see their phones delivered by Thursday. :smileyhappy:

abadgti

When I called #611 it says it has shipped. When check my order online it says it is still processing and my CC hasn't been charged either.

bomani1

Mine said please hold, for the next repsentative. Still no info.

imarkymark

Mine said shipped too! AND I was charged today for the order!

benf207

I'm trying to do this, but after confirming the reference number it says your call is being transferred and then it tells me they are closed.

Marlin66

Visa was charged so I am hoping it will be here soon. Online stat

us gives a new number but no tracking number.

Marlin66

I got that message as well. I ordered online and upon checking the staus online I saw this;

Tracking Number:

Courier : Status: Your order will ship by 09/21/2012Ship Date:

I received no tracking number as of 8:10AM 09/18/12

Message was edited by: Marlin Guinn

whos_who

Thanks a lot i just did *611 & option 4 /order status and verizon sent me a text message right away saying my phone was shipped and they gave me the FedEx tracking #, now im excited!

rjtomczak

I got my tracking information for fedex and it has already been shipped out... shipped out from West Chester, PA..... I cant wait... ITs almost here!!!

Marlin66

I finally called them. My confirmation said it would be shipped the 21st, the rep told me that it would be on the 28th, not sure of when it will get here now. Very disappointed. My card said they had authorized the purchase. I did not think they would do that until they had a shipping label.

Marlin66

What time did you order it please as I ordered online on 8/14 7:00AM EDST

MsAud67

It's my understanding that they will authorize the purchase, then within 4-6 hours you should receive tracking information. Luckily for you if they already charged your card, more than likely you will receive it on the 21st! My card has not been charged yet... :smileysad:

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