I need help with my billing / account.
This is a customer-to-customer forum, so we don't have access to anyone's account information other than our own. We might could provide advice/general info. if you elaborated on your issue. Otherwise, you may want to contact Customer Service:
Customer Service:
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm