I recently (as of this weekend) finally upgraded my aging Droid Bionic with a new Moto X. One of the big reasons was because my data speeds at my office were incredibly slow around sub 300kbps down. I have had similar experience with my new Moto X. My most recent OpenSignal test showed:
Downtown Minneapolis Zip 55402
Ping: 386ms
Down: 13kbps
Up: 0kbps
My Signal Strength is:
-91 dBm 50 asu
My calls and texts seem to work fine, it is just that my data connection is terrible. I walked to the Verizon Store in the skyway and my signal strength increased dramatically - like 27mbs down 15mbs up. I asked if they had an extender/repeater because from 2 buildings over I had minimal signal. He said that the towers were saturated after Target provided Verizon phones to their employees and there were a number of areas with slow service and there was nothing he could do.
One of my coworkers has a 4G Jetpack and we couldn't even get a web page to load on her laptop because the connection would time out. I thought it could be due to something in my office building, so I went outdoors and walked down Marquette Ave (where my office is located) and had similarly slow data. I live in Apple Valley 55124 and have decent 4G data at home, one would think my service would increase as I headed into downtown Minneapolis.
I've seen recommendations of replacing sims, factory resets, etc, but I have a 4 day old phone (that works at my house); therefore I think it is more of a network related issue.
Is there a way to escalate the slow data experienced in this market? There must be other people that have raised concerns. Is there a way to evaluate saturation levels?
Thanks in advance,
Kevin
