I recently went to Cancun. I added a 1000 minute Mexico/Canada package before I went. Through an on line chat with Verizon, that is what I was told I needed to make a phone call from Cancun to the US. So 4 calls were placed from my phone to the states while I was there. None of the 1000 minutes were used and then I got zinged with roaming charges. Is that not why I would have added the calling plan a head of time? CONFUSED!!!!
