I called verizon, they told me my phone would work for traveling. Now I'm in Italy and I can't make a phone call when I desperately need to. I can't even call the Verizon customer service line. What do I do?????
Can you access a landline and call global support? http://www.verizonwireless.com/wcms/global/support.html
I am experiencing the same thing in Ireland. I have not been able to get any info online *chat doesn't show up*, none of the support numbers online or in the little brochure that came with my phone work from my phone or from a landline. I finally emailed the guy who sold me the phone--just a Verizon dealer and not a Verizon employee--and he says my account is set up correctly with the SIM card. So what am I paying for if it doesn't work. Why can't the web site have a simple email address to contact or a place to put comments other than this community thing. I'm hoping I get things sorted out.
Help!
Let's get this resolved BethMB! We have streamlined our customer response channels to focus on Chat, Social Media and My Verizon to provide quick, direct access to our customer support team. Please contact our Global Support team at 908-559-4899. If you are unable to reach a representative please accept my follow request, follow me and send me a direct message with your mobile number and account verification. Thank you. TominqueBo_VZWPlease follow us on Twitter @VZWSupport
Tominquebo_VZW, can you help me, too? I am in Italy and staying in a place with no landline available. I arrived in Europe on Thursday, first in Germany with no service, and then in Italy with no service. Yikes! I need to be in contact with kids at home! Can you resolve why my Droid nor my wife's iphone 4s is working here?
Thank you for your reply!
