First you extend my service contract by 4 months without my knowledge. Then you come up with the absurd notion that good honest customers should be rewarded with a $30 fee to stay? And don't give that bull about discounted price on upgrade, I checked the price is the same for a new customer as it would be if I upgraded except I pay a $30 fee. And now I can't browse on my LG Octane. Well you offer NOTHING! Time to take my number and my loyalty to some one else.