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How can a customer service agent talk to a customer this way

first_state

<< Post removed for proprietary information as per ToS >>

Message was edited by: Verizon Moderator

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first_state

>>Post removed for discussion of moderation. Please send a Direct Message to moderator or admin_moderator if you have concerns about moderation.<<

Message was edited by: Verizon Moderator

androiduser123

There are some things that are posted that are against the terms of using this site. Did you post a chat transcript?

first_state

I was treated badly and Verizon doesn't care I guess.

>>Post edited to remove discussion of moderation. Please send a Direct Message to moderator or admin_moderator if you have concerns about moderation.<<

Message was edited by: Verizon Moderator

Ann154

androiduser123 wrote:
There are some things that are posted that are against the terms of using this site. Did you post a chat transcript?

That would be my guess too. Here is the ToS for the OP.

Verizon_Support

first-state,

Poor treatment from our customer service team always raises our eyebrows around here. Without posting the transcript, may I ask what happened? We'd be more than happy to assist if you can paraphrase or explain the situation.

EvanO_VZW

Follow us on twitter @VZWSupport

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