The wall charger never worked. Connecting to my laptop worked once. Now it doesn't charge at all. I took it to the Verizon store and the person there confirmed it's the phone, not the charger, that is malfunctioning. They didn't have my color in stock so suggested I go to the Apple store. When I went there, the support people said they only exchange phones bought at the store! Not off to a good start here with my new iPhone 5c.
