I rebooted my samsung facinate phone and did it with tech help and the SD card had my contacts in it and when I restated the phone the backup assistant placed my contacts in the unassigned folder how that i transferred them to the contacts folder
hhcchelle1,Top notch question. To verify, do you mean that your contacts have gone to the "My Files" app and you're not given the option to transfer them to your actual contacts? Also, have you just tried enabling Backup Assistant?EvanO_VZWFollow us on twitter @VZWSupport