Visual Voicemail still not working.

hdchk

Since I have had my Samsung S4, my Visual Voicemail still won't work says "Checking Account Status" for about 5 or 10 mins then returns with "Try Again Later".  Verizon can't help me, so they keep crediting my account.  I think I've spoken to about 5 different people and nothing.  Anyone else having these issues on this phone and if you've resolved it, how??  I'm stuck!!

Thanks!

Verizon_Support

Hi Hdchk,





Let's get your visual voicemail back up and working! It sounds like the Visual Voicemail software is corrupted. I would recommend a Hard Reset to repair the device http://vz.to/1b59FYH . Keep me posted.





Thanks,

Pamela_VZW

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