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Constant Harrasment from Verizon

For the past three months I continue to receive calls from Verizon regarding my current plan. I have talked to them twice and although I have ask them several times to take me off the call list, I continue to receive calls from them at least twice a day. I cannot find anyone at Verizon who can stop the calls. They evidently are using third party services for the annoying calls. I am on the verge of cancelling my service with Verizon. I am also sending a complaint to the Texas Utility Commission regarding the constant calling. Any ideas.

GSMC

Comments

Ann154

Why are they calling? I have gotten a call from Verizon Wireless maybe once in two years about my plan and/or my eligibility to upgrade.

williamross

I've been getting calls, too, but I think mine were fraudulent. I never answered so they always leave me automated messages saying that my account has been updated and that I should call an 877 phone number to confirm the change. Even asked me to enter the credit card number I have with Verizon. Lol!

williamross

By the way, I Googled the phone number that I'm supposed to call and http://www.callercenter.com/877-403-0835.html came up along with complaints from several others who received calls, too. I'm sure this is a scam but I'd like to bring this to your attention so you guys are aware.

GSMC

My calls were not fraudulent, however I talked to them on two occasions regarding my current plan and felt like the calls would cease after talking to them at length. I explained my plan was satisfactory and I did not wish to change or modify. To my dismay, the calls continued at the rate of at least two a day. So far so good, after the last time, I have not received any further calls. At no time did any of the callers ask me for any information regarding my account.

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