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Who do I contact about problems with customer service over the phone?

I just need to know because it really messed up they call it customer service I think based on what happen and I just need to know who I complain to about very bad customer service

Comments

HappyHelper

You could write a letter to one of the appropriate addresses listed under the "contact us" section. Other than that there isn't much recourse.

poolesd

At least you got a person on the phone... I can't get a number to call.... I keep getting in a loop on this web site and am really (removed) off. I pay them but now they don't want to help... wonder what they do if I don't pay them... I know cut off my phone... Wish I could (removed)....

Comments edited as required by the Terms of Service.

Message was edited by: Admin Moderator

jroeder

Customer service is *611 from your Verizon cell phone or (800)922-0204 from anywhere.

Verizon_Support

Hi poolesd,

We would love to assist today! What can we do to help? Please share details, thanks!

MatthewS_VZW

VZW Support

Follow us on Twitter @VZWSUPPORT

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