I'm having trouble getting calls to connect in the Nashville, TN area. When do you anticipate this issue being resolved?
This is a customer to Customer site. You will need to contact VZW directly to address your concern. May try chat if it is available, otherwise call VZW from another phone so they can trouble shoot your phone if there is not an outage. 800-922-0204, option 3 is Technical Support
Although reps do roam through here, it may be days for them to see your question
