I had the BB Storm and although I loved the phone itself especially in the beginning I had a lot of problems with it. I had to have it fixed several times in the 5 months I had it. Although I did not like the sales girl at my local store I have spent a little bit of time with the Verizon customer Service 1-800 number and they are awesome. I decided to get rid of my Blackberry and go with the new motorola Devour and I love this phone. I just have a couple of questions I was hoping someone could help me. I can not seem to get the Motoblur to work the way they say it should. It will sync my pics, apps, and music as it says it does, but I cant find where it will backup my contacts too. I have only had the new phone for a few days but if someone could tell me how to get the MotoBlur to work the way it is supposed to I would appreciate it. Also how can I get my downloaded ringtones to work as a notification ringtone? Thank you for your help